What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma.

Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important?

In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development?

In this webinar, you'll learn:

• Why coaching skills are important for your managers, leaders, and organization
• What is coaching and how to apply key skills to align with specific employees and situations
• An overview of traditional coaching models and what you can do to improve them
• How we can get managers to make time to coach
• A "coaches’ toolkit" that includes emerging competencies for managers and leaders
• The key difference between coaching and mentoring

Erin is responsible for all aspects of content development, including development of eBooks, how-to guides, infographics, webinars and more. She conducts research about Learning and Development and HR topics to deliver up-to-date content possible to the BizLibrary audience.